Help Center & FAQ

You can book your tour in several ways:

• Through our online booking form
• Call us at +212 679-419149
• WhatsApp at +44 7853 868963
• Email at [email protected]

We'll confirm availability and all details within 24 hours.

Our current prices are:

• Quad Biking: €40 per person (2-4 hours)
• Buggy Adventures: €80 per buggy (2-3 hours, max 2 people)
• Camel Rides: €25 per person (1-2 hours)
• Combo Packages: €75 per person (4-6 hours with lunch)

Prices include hotel pickup/drop-off, safety equipment, and professional guides.

No deposit is required to book. Full payment is made on the day of the tour. We accept cash (EUR, USD, MAD) and card payments.

All bookings require a deposit which is non-refundable. For any changes or special circumstances, please contact us directly. In case of bad weather, we'll reschedule your tour at no extra cost.

No driving license is required for our quad or buggy tours. Our professional guides will provide all necessary training before the tour begins.

Age requirements vary by activity:

• Driving Quad/Buggy: 16 years old
• Passenger on Quad: 8 years old
• Passenger in Buggy: 5 years old
• Camel Rides: No age restriction

Minors must be accompanied by an adult.

We provide all necessary safety equipment:

• Certified helmets
• Protective goggles
• Gloves (optional)
• Dust scarves

All equipment is sanitized after each use.

Absolutely. Our tours are designed for all experience levels. Before each tour:

• We provide complete safety instructions
• Conduct a practice session
• Guides adapt speed to the group
• We maintain small groups for safety

We recommend bringing:

• Comfortable clothes that can get dusty
• Closed shoes (sneakers or boots)
• Sunscreen
• Camera or phone for photos
• Water (though we provide)
• Light jacket (for evening tours)

Yes, all our tours include free pickup and drop-off at your hotel or riad in Marrakech. Transportation is in air-conditioned vehicles with professional drivers.

Of course! We make photo stops during the tour for you to capture the best moments. Our guides can also take photos of you riding. We recommend securing cameras well during riding.

In case of heavy rain, we'll contact you to reschedule your tour at no extra cost. Light rain doesn't affect tours and can make the experience even more exciting. The final decision is made with your safety in mind.

Yes, we have guides who speak multiple languages including English, Spanish, French, Arabic, and Italian. When booking, you can request a guide who speaks your preferred language.

Yes, we offer private tours for groups, families, or couples. Private tours include:

• Flexible schedule
• Customizable route
• Dedicated guide
• Private transport

Contact us for special group pricing.

Absolutely. We regularly organize tours for groups up to 50 people. We offer special discounts for groups of 10+ people. We can also arrange corporate events and special celebrations.

Yes, all our tours are covered by comprehensive liability insurance. Additionally, all our vehicles are insured and regularly maintained to ensure your safety.